The Public Policy Center was contracted to help to produce a statistical analysis of the net benefits and costs of the 2-1-1 Texas Information and Referral Network operations. Center researchers helped to develop a solid methodology to produce a rigorous analysis and report. Our primary contribution was in the area of assessing the relevant benefit/costs […]
Information & Referral Archives - University of Nebraska Public Policy Center
This project provided evaluation and consultation assistance for the Mid-South Delta Initiative Project (MSDI), which provided financial and technical assistance resources to 2-1-1s in Louisiana, Mississippi, and Arkansas. Hurricanes Katrina and Rita highlighted the need for scalable statewide 2-1-1s in the Gulf Coast region.
The Coordinated Assistance Network (CAN) helps communities prepare for and respond to disasters. The ability to exchange up-to-date information about resources and clients is central to effective response. The University of Nebraska Public Policy Center and the University of Nebraska-Lincoln Department of Computer Science and Engineering analyzed data exports from the CAN system and 211 […]
The ne211.org website resulted from a collaboration of Nebraska organizations working to ensure that individuals have an easy means to search for health and human service agencies and programs and find the help they need. Ne211.org combined resource information from organizations who maintained databases on several thousand agencies, programs, and services across the state. The […]
PPC staffers defined, described, calculated, and presented the likely costs and benefits of implementing and maintaining a 2-1-1 information and referral system in Nebraska. The study included a survey of current information and referral services in Nebraska and a cost/benefit analysis of the technical and practical aspects of implementing and maintaining a 2-1-1 system. See […]
This project developed the technological link between propriety software and existing xml standards to enable resource information sharing (locally and nationally). Tools created by this project enable linking disparate resource databases using the market-leading proprietary software. The project identified and resolved semantic conflicts by developing a codified data format structure, and data conflicts by creating […]
This project explored options for an effective, efficient data source for consumers, case managers, and organizations to use to find and promote health and human services programs.
Shank, N., (2012). A Review of the Role of Cost–Benefit Analyses in 2-1-1 Diffusion, American Journal of Preventive Medicine, 43(6S5), S497-S505.
Cottingham, I., Kutsch, B., & Shank, N. (2008). A case study in data sharing: 211 helplink and the AIRS XSD.
Shank, N. (2006). 2-1-1 in the Mid South Delta A Collective Case Study. The University of Nebraska Public Policy Center.