City Pilots New 911/988 Partnership to Enhance Mental Health Crisis Response

Mayor Leirion Gaylor Baird announced a new partnership between the Lincoln Emergency Communications Center (LECC) 911 services and the 988 Suicide and Crisis Lifeline. The partnership will improve mental health support for community members while more efficiently using City of Lincoln Government resources. Lincoln is the first city in Nebraska to establish a 911/988 partnership.

The City of Lincoln's 911 call center will determine if there is a medical concern or imminent threat to life for callers who appear to be suicidal and/or experiencing a mental health crisis through a series of assessment questions. If there is not, the caller will be transferred to a licensed 988 crisis counselor instead of sending a police officer. 

This collaborative effort included the City of Lincoln, Lincoln Police Department, Lincoln Emergency Communications 911 Center, University of Nebraska Public Policy Center, Nebraska Department of Health and Human Services, and the Nebraska 988 Suicide & Crisis Lifeline operated by Boys Town Nebraska

Learn more at the City of Lincoln Mayor's Office Website. See the news coverage at 10/11 News